Shipping Policy – Global Specialist Store (GSS)

At Global Specialist Store (GSS), we are committed to delivering your medical equipment safely and efficiently. Please read our shipping policy carefully before placing your order.

1. Shipping Method

We currently offer Cash on Delivery (COD) as our primary payment method. Customers are required to pay in cash at the time of delivery.

2. Order Processing

• All orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Standard delivery time is 3–7 business days, depending on your location.
• Remote areas may require additional delivery time.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Occasionally, we may offer free shipping promotions on selected products or order values.

5. Order Confirmation

• Once your order is placed, our team will contact you via phone or email to confirm your order before dispatch.

6. Delivery Conditions

• Please ensure someone is available at the delivery address to receive the order.
• Customers must provide the exact payment amount (if possible) at the time of delivery.

7. Failed Deliveries

• If delivery is unsuccessful due to incorrect address or unavailability, our courier partner may attempt delivery again.
• Repeated failed attempts may result in order cancellation.

8. Damaged or Incorrect Items

• If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
• We will arrange a replacement or resolution as soon as possible.

9. Contact Information

For any shipping-related queries or support, feel free to contact us:
📧 Email: info.globalspecialiststore@gmail.com